Back to Base Monitoring
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Alarm Monitoring
You can choose your own level of monitoring for your system. The MyAlarm App pushes notifications to an App on your mobile enabled devices and a lot of our customers are choosing this now in favour of back to base monitoring. The MyAlarm I-fob app is available
from $16.50/mth.
MyAlarm App
The MyAlarm App is available for a once off fee that enables arming/disarming and up to 100 push notifications per month, or
from $16.50/mth for unlimited notifications.
There are three options available for our clients, depending on the phone line and internet connections that are supplied to the premises: The following pricing includes GST.
Standard Monitoring – from $6.95 per week
This uses normal analogue PSTN phone lines and can share the same phone line as the phones but is usually connected to a fax, EFTPOS or ADSL line if they are available.
IP Monitoring – from $7.95 per week
This uses an internet connection. Monitoring is faster over this method however this is also dependent upon a stable internet connection and can be affected by power outages. We recommend that this solution has a backup power supply installed to the client’s data cabinet if they choose this method.
GPRS monitoring – from $11.95 per week
This requires no phone line or internet connection as it uses a wireless data network. This is also the most secure method of back to base monitoring as it utilises two mobile phone networks and can also use phone lines or internet connections as a failover should the other services fail. This can also be cheaper in some cases with no phone line or call costs incurred, and there are no excess usage charges. The GPRS unit is also powered by the alarm panel, so it will continue to function in the event of a power failure. In most cases, a GPRS unit is required to be fitted inside the security system control panel for a small fee. The cost of the installation of the GPRS unit is $450.
The back to base security alarm responses is tailor-made to the client’s requirement. Usually, the client is contacted directly in the event of an alarm activation, then other people that the client nominates are contacted in the client’s preferred order. Emergency and guard services can also be engaged, for example, if the client is not contactable they can elect to have a security guard patrol respond to investigate the alarm and secure the premises. Police, Fire Brigade and Ambulance services can also be arranged.
Other Back to base monitoring QLD services include weekly reports, and late to close facilities where you will be contacted if your security system is not armed by a certain time of the day.
Other uses for back to base monitoring also include Panic Alarms and monitoring of devices such as temperature controlled fridges and safes.
Dynamic Data & Security uses our nominated back to base monitoring company Stay Safe Security for our clients, and we can connect to other back to base facilities if required.
24/7 Alarm Monitoring That Doesn’t Miss a Signal
Back to base monitoring links your alarm to a live control room. When it goes off, trained staff check the alert and contact you or your team right away. Emergency response can also be arranged if needed.
Every setup starts with an alarm system installation QLD tailored to the site. Systems can use phone lines, the internet, or secure mobile networks for reliable signals, even during outages.
Choose how alerts are handled. App notifications, full monitoring or both. Some systems even keep working during power loss with backup support.
Regular reports, system checks, and fast help keep everything running as it should. Dynamic Data & Security builds simple, reliable monitoring that fits real homes and businesses, backed by licensed experts who keep systems working when it matters most.
Frequently Asked Questions
What is back to base alarm monitoring and how does it work?
Back to base alarm monitoring connects your security system to a control room that operates 24/7. When your alarm activates, it sends a signal to the monitoring centre where trained operators verify the alarm and contact you or your nominated key holders. You can also arrange for security patrol response if you’re unavailable.
Can I control my alarm system remotely with back to base monitoring?
Yes, through the MyAlarm App. You can arm and disarm your system remotely and receive push notifications when your alarm activates. The app offers basic features with up to 100 notifications monthly, or full features with unlimited notifications for a monthly fee.
What happens if my phone line or internet goes down during an alarm?
The page mentions GPRS monitoring which uses wireless technology through mobile phone networks. This means your alarm can still communicate with the monitoring centre even if your regular phone line or internet connection fails, providing reliable backup communication.
Do I need to be home for the monitoring centre to respond to my alarm?
No, that’s the main benefit of back to base monitoring. The control room handles everything 24/7 whether you’re home, at work, or away on holiday. They verify alarms, contact you and your key holders, and can arrange patrol response without you needing to be present.
What types of properties can use back to base monitoring in Queensland?
Back to base monitoring is suitable for both homes and businesses. The service is designed for anyone who wants professional monitoring of their security system, including families who travel frequently and business owners who need after-hours protection for their premises.